Frequently Asked Questions
Everything you need to know about Alien Smoke & Vape Shop fashion and accessories.
How long does shipping take for apparel and accessories?
Standard shipping typically takes 3-5 business days within the continental US. Expedited shipping options are available at checkout for those who need their gear faster.
What is your return policy for clothing items?
We offer a 30-day return policy for unworn, unwashed apparel with original tags attached. Please note that for hygiene reasons, certain accessories may be final sale.
How do I know what size to order?
Each product page features a detailed size guide. Our streetwear fits are generally true to size, but we recommend checking specific measurements for our oversized hoodies and slim-fit tees.
Do you offer international shipping?
Yes, we ship our exclusive Alien Smoke & Vape merchandise worldwide. International delivery times vary by location and typically range from 7-14 business days.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, and modern digital wallets like Apple Pay and Google Pay for a secure checkout experience.
Are your limited edition drops restocked?
Most of our seasonal fashion collections and collaboration pieces are limited runs. Once they sell out, they are rarely restocked to maintain exclusivity for our customers.